Frequently Asked Questions

CleanerDesk is a local-first Web/PWA commercial business operations workspace designed specifically for residential cleaning business owners. It provides job quoting, Profit Guard margin protection, client management, scheduling, invoicing, payment tracking, and actual profit analysis in one organized workspace.

CleanerDesk is built for residential cleaning businesses, new cleaning startups wanting structured pricing from day one, and business owners who have outgrown spreadsheets but do not want to pay $50–$150/month for bloated cloud software subscriptions.

No. CleanerDesk originated as an Excel concept during early development, but it was completely rebuilt into a local-first Web/PWA workspace. You do not need Microsoft Excel, Google Sheets, or Office 365 to run CleanerDesk.

No. CleanerDesk is local-first commercial software delivered through an activated Web/PWA workspace. You purchase a one-time single-business license for the purchased version at the applicable price displayed at checkout (launch tiers from $49 to $99 USD). There are no monthly software subscriptions, no user seat charges, and no recurring renewal fees for that version.

No. CleanerDesk is commercial software. We do not provide cleaning services, take a percentage of your job earnings, or sell leads.

No. CleanerDesk requires zero coding or command-line setup. You activate the Web/PWA workspace, enter your license key, and start quoting.

CleanerDesk is sold under a transparent one-time pricing structure with progressive launch tiers: Founding Tier at $49 USD (first 10 licenses), Early Adopter Tier at $79 USD (next 30 licenses), and Standard Tier at $99 USD. Once purchased, there are no monthly software fees.

Neither. It is a strictly one-time payment. You will never be billed a recurring monthly fee or annual renewal for your purchased copy.

The Single-Business Lifetime Commercial License grants your cleaning business the perpetual right to activate, customize, and operate the purchased software version for internal operations for as long as you operate your business.

Your one-time purchase includes the full CleanerDesk application (v7.0.1) and all maintenance patches for this release. Major future versions with new architectural capabilities may be offered as optional upgrades, but your purchased version will continue to operate perpetually under your license.

The standard license covers one (1) residential cleaning business. If you own multiple legally distinct cleaning businesses, each business requires its own license.

Each license allows up to four active Web/PWA computers at a time. You can transfer an installation to another computer after deactivating an active computer.

CleanerDesk supports six distinct pricing methodologies: Square Footage, Bed/Bath Count, Flat Rate, Hourly Billing, Room-Based Pricing, and Hybrid combinations.

Yes. All pricing numbers are completely configurable in Business Settings. You configure your own base hourly rate, square footage price per foot, add-on costs (inside oven, windows, fridge, pet hair), deep cleaning multipliers, and minimum job charges.

Profit Guard is an internal margin simulation engine that calculates your estimated cleaner labor pay, owner compensation baseline, cleaning supplies, and travel expenses to evaluate your net profit margin before you send a quote to a client.

No. Profit Guard provides operational estimates based strictly on the wage rates, supply percentages, and overhead allocations that you configure. Realized profit depends on actual on-site job performance, unexpected property conditions, and actual business expenses. CleanerDesk does not guarantee profit.

Yes. CleanerDesk automatically calculates Weekly, Bi-Weekly, and Monthly recurring plan rates and displays them side-by-side on your proposals to help you secure recurring contracts.

Yes. Client records include customer names, phone numbers, email addresses, service addresses, property details (sq ft, bed/bath), pet notes, and Property Access Notes.

Property Access Notes store practical on-site instructions such as front gate codes, key lockbox combinations, alarm keypad steps, parking rules, and trash disposal locations so your crew knows exactly how to enter and service the home.

Yes. CleanerDesk includes recurring cleaning cadences (Weekly, Bi-Weekly, Every 4 Weeks) that advance automatically upon job completion.

No. CleanerDesk is focused on residential cleaning operations. It does not include live GPS fleet tracking, driver speed monitoring, or complex route dispatching.

Yes. Completed jobs can be converted into professional printable PDF invoices complete with itemized services, applied add-ons, sales tax, and payment instructions.

Yes. CleanerDesk tracks full payments, partial deposits, outstanding balances, payment dates, and payment methods.

No. CleanerDesk is operations and management software; it records and tracks your customer invoices, partial payments, and payment methods (such as Zelle, Venmo, check, cash, or your own card reader receipts). It does not directly charge your customer's card or hold customer funds.

CleanerDesk is local-first. All client records, quotes, jobs, invoices, and settings are stored locally on your personal computer in local application storage (IndexedDB). When you activate multi-device cloud sync, supported operational records are securely synchronized through CleanerDesk's Cloudflare infrastructure so your approved computers stay up to date. Without cloud sync enabled, your operational records remain strictly on your local computer.

No. CleanerDesk does not view, sell, or inspect your operational customer records. When optional multi-device sync is enabled, records are transmitted solely to maintain synchronization across your up to 4 authorized devices over encrypted connections.

No. Because CleanerDesk runs as a local-first Web/PWA workspace on your computer, clearing your browser cache, cookies, or history will not delete your business records. Regular backups using the built-in export tool are still recommended to protect against computer hardware failure.

CleanerDesk includes a built-in one-click backup tool in Data & Backup. You can export a .cqbackup file in seconds and store it securely on Google Drive, Dropbox, iCloud, or a USB thumb drive.

Yes. Supported builds of CleanerDesk include optional AES-256-GCM encrypted backup exports protected by a private passphrase that you choose.

CleanerDesk can be used as an activated Web/PWA workspace on supported desktop browsers. Native Mac and Windows packages are planned only after certified release builds are published.

CleanerDesk is currently positioned as a local-first Web/PWA workspace for activated computers. Native desktop packaging will be announced only after certified release builds are published.

No. CleanerDesk is a local-first Web/PWA workspace. It does not require an external web browser to operate.

One license grants Web/PWA access for up to four active computers at a time. You can transfer your installation to another computer by deactivating an active computer first.

No. CleanerDesk is a focused business Web/PWA workspace for activated computers, not a native mobile app from the Apple App Store or Google Play Store.

Upon verified successful payment once commercial checkout and certified release builds are active, you receive on-screen fulfillment access to your software license key and activated Web/PWA access.

No. CleanerDesk is digital software. There are no physical CD-ROMs, printed binders, or boxes shipped.

Simply send an email to support@ravikumarai.com with your purchase name and transaction reference, and our support team will promptly verify your order records and reissue your license details.

Because CleanerDesk is digital software access, change-of-mind refunds are generally limited once access has been granted. However, we review every request fairly.

Refunds are promptly issued for duplicate charges, unresolvable access/delivery failures, or verified technical defects that our support team is unable to resolve within a reasonable timeframe. Please review our full Refund Policy for details.

You can contact founder Ravi Kumar and our support team directly by emailing support@ravikumarai.com.

Your purchase includes technical support for activation, launching CleanerDesk, data backup/restore guidance, and bug fixes for v7.0.1.

No. We avoid hyperbolic marketing terms like "military-grade vault." Property access notes (gate codes, lockbox pins) are stored as local text records within your local local-first Web/PWA workspace storage. If you share your computer with others, we recommend using CleanerDesk's Local App Lock feature in Settings.

No. CleanerDesk provides operational cost tracking, invoice logging, and mileage recording. It does not calculate statutory payroll taxes, prepare corporate tax returns, or replace a Certified Public Accountant (CPA). Always verify tax deductible mileage rates and tax filings with a qualified accounting professional.